Our Benefits

Yes, you can return any product that is in resalable condition. Please note that you will be responsible for all return shipping fees. Unfortunately, we cannot refund the initial shipping costs.

Unfortunately, we do not offer replacements for individual puzzle pieces. You would need to purchase a whole new puzzle. We apologize for any inconvenience this may cause. If you need assistance with placing a new order, please contact our customer service team.

If you believe you are missing a puzzle piece, please double-check the packaging and the area where you assembled the puzzle. Sometimes pieces can get stuck in the box or fall on the floor. If you still can’t find the piece, contact our customer service team with your order details. We offer a free replacement for first-time requests within 30 days of purchase. You must have a picture of the assembled puzzle and the lot number on the box as well.

Yes, we offer custom puzzles, but only for bulk orders of 500 or more puzzles at a time. These custom puzzles will be produced during our next batch run. If you’re interested in placing a bulk order, please contact our customer service team for details on pricing and customization options. We’re here to help you create the perfect custom puzzles for your needs! Would you like more information on how to get started?

We sell our puzzles wholesale to numerous stores across the country. If there’s a specific store where you’d like to purchase our puzzles, you can ask them to carry our products. This way, you can conveniently buy our puzzles in person. Unfortunately, we do not have a store tracker available at this time. If you need any assistance or have any questions, feel free to reach out to our customer service team! We’re always here to help.

I began photographing waterfalls in 2010. My first book was published in 2015, followed by four more in 2016 and 2017. Since then, I have updated two of the books to include additional waterfalls and new information, such as whether the locations are pet-friendly and if they can be visited in the winter.

We occasionally offer discounts, which you can find at the top of our website. Be sure to check regularly for the latest promotions and special offers. We also send discount notifications via our newsletter, so make sure to subscribe to stay updated. If you have any questions about current discounts, feel free to reach out to our customer service team. They’re always happy to help!